Legal

Privacy Policy

Effective date: May 9, 2026  ·  TechSolve, LLC

TechSolve, LLC ("TechSolve," "we," "our," or "us") operates TechSolve.llc and related subdomains. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information We Collect

Information you provide directly

When you submit our lead capture form, book a consultation, or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Company or organization name
  • Information about your technology setup or project scope
  • Communications you send us

Information collected automatically

When you visit our website, we may collect standard technical data including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used in aggregate to understand how the site is used and to improve it.

Form progress data

Our lead form uses your browser's localStorage to temporarily save partial form entries so that you don't lose your progress if you navigate away. This data is stored only in your browser and is cleared upon successful form submission or when you clear your browser storage.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and provide the services you request
  • Route your request to the appropriate service area (connectivity, CRM, AI, or hardware)
  • Send service-related communications such as booking confirmations and support updates
  • Apply consultation fees as account credit when you subscribe or purchase
  • Improve our website and service offerings
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising networks or data brokers.

3. Third-Party Services

We use the following third-party services that may process your data:

  • Cloudflare — Our website is hosted and proxied through Cloudflare, which processes request data for security and performance purposes. See Cloudflare's Privacy Policy.
  • Zoho CRM — Lead form submissions are routed to Zoho CRM for follow-up and client relationship management. See Zoho's Privacy Policy.
  • Google Fonts — We load fonts from Google Fonts, which may log your IP address. See Google's Privacy Policy.

4. Cookies

We do not use tracking cookies or advertising cookies. Our website may use session-level cookies for basic site functionality. We use localStorage (not cookies) for form persistence, as described above.

5. Data Retention

We retain contact and lead information for as long as necessary to provide services and maintain our client records. If you would like your data removed from our systems, contact us at the address below and we will process your request within a reasonable timeframe.

6. Your Rights

You may have rights under applicable law to access, correct, or delete personal information we hold about you. To exercise any of these rights, please contact us at support@techsolve.llc. We will respond within 30 days.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Security

We take reasonable technical and organizational measures to protect your information. Form submissions are transmitted over HTTPS via Cloudflare and processed server-side through a Cloudflare Pages Function. We do not store payment card information — purchases are handled through our store platform's secure checkout.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or to make a data request, contact us at: